Remembering Our Roots and Thanking Every Customer Who Has Been with Us!
Since Jiangsu Xinya was established in September 2009, its 11 years of hard work and progress would not have been possible without the support and trust of our many customers. The 11-year journey through challenges has witnessed Xinya's growth, progress and development! Xinya employees will always be grateful; we are grateful
Since Jiangsu Xinya was established in September 2009, its 11 years of hard work and progress would not have been possible without the support and trust of our many customers.
The 11-year journey through challenges has witnessed Xinya’s growth, progress and development!
Xinya employees will always be grateful. We are grateful to society for giving us the opportunity and environment to survive and grow. We are grateful to our customers: you chose Xinya, used your expertise to help us expand the market and provided orders; your timely feedback on market information helped our products succeed in the market through successive upgrades.
Remembering the source of our success, we know that Xinya’s growth and development have never been possible without your attention, trust, support and involvement. We are honored to have formed partnerships with our valued customers and to achieve mutual benefit and shared development. Going forward, we will continue to forge ahead, providing our customers with broader opportunities for development through quality products, a strong reputation and attentive service. We firmly believe that, with your support and cooperation and our continued efforts, our shared undertaking will have ample room to grow, accomplish more and flourish.
To thank our new and long-standing customers for supporting Xinya, Jiangsu Xinya hereby makes the following commitments:
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During the warranty period, if equipment fails, Xinya will respond within 2 hours after receiving the purchaser’s notice and arrive on site for repairs within 48 hours.
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After the warranty period, if a major equipment failure occurs, Xinya will respond within 2 hours after receiving the purchaser’s notice and send repair personnel to the site within 48 hours. Repair charges will be discounted.
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Xinya will send technical personnel to provide on-site training and tailored guidance to the purchaser’s operators and maintenance staff at no charge, until the purchaser’s personnel have mastered the correct methods.
